Reverent Health: Terms of Use
Welcome to Reverent Health. These terms explain the rules for using our services, website, and app. By using them, you agree to these rules. If you do not agree, please do not use our services.
1. Our Services are Not for Emergencies
Do not use Reverent Health for medical or mental health emergencies. If you are in crisis, having suicidal thoughts, or experiencing a medical emergency, please call your local emergency number (like 911 or a crisis hotline) or go to the nearest hospital.
Our services are a tool to support your well-being, but they are not a substitute for professional medical care, diagnosis, or treatment.
2. Your Relationship with Us
We are a technology platform. We connect you with healthcare professionals and provide tools to support your health journey. We do not provide medical advice or services directly.
The professionals are independent. The doctors, therapists, and other professionals you connect with are independent practitioners. They are responsible for the care they provide to you.
3. Your Responsibilities
You must be 18 or older. If you are under 18, a parent or legal guardian must create and manage your account.
You are responsible for your account. Keep your username and password secure. You are responsible for all activity on your account.
Provide accurate information. The quality of our services depends on the information you provide. You agree to give us true, accurate, and complete information about yourself.
Be respectful. You agree not to use our services to post or share any content that is abusive, harmful, or illegal. This includes respecting the privacy of others.
Your data is your responsibility. You are in control of the information you share. Please read our Privacy Policy to understand how we protect your health information.
4. Privacy and Data Security
We take your privacy seriously. Your health information is highly sensitive. We use advanced security measures, including encryption and strict access controls, to protect your data.
HIPAA & Privacy Laws: We are committed to following all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to ensure your Protected Health Information (PHI) is handled with the highest level of care.
Your Consent: We will always ask for your clear and explicit consent before collecting, using, or sharing your sensitive health information, unless required by law.
5. How Our Technology Works
AI and Machine Learning: We may use artificial intelligence (AI) and machine learning to improve our services, for example, to help you find a suitable professional or to provide you with general health insights. These technologies are a tool to assist, not to diagnose or replace a professional.
Wearable Devices & Data: If you choose to connect your wearable devices or other apps, you give us permission to use that health data to provide you with personalized insights. You can disconnect these devices at any time.
6. Intellectual Property
The content, features, and functionality of Reverent Health—including the app, website, and all text, images, and logos—are owned by Reverent Health. You may not copy, reproduce, or use our content without our permission.
7. Limitations and Disclaimers
No Guarantees: We provide our services “as is.” We do not guarantee that our service will always be available, error-free, or meet all of your needs.
Your use is at your own risk. You are responsible for your decisions regarding your health. You should never disregard professional medical advice or delay seeking it because of something you read or experience through our service.
Limitation of Liability: Reverent Health will not be liable for any damages or losses that result from your use of our services, except as required by law.
8. Changes to these Terms
We may update these terms from time to time. We will notify you of any major changes. By continuing to use our services after we post changes, you agree to the new terms.
9. Contact Us
If you have any questions about these Terms of Use, please contact us.